Privacy policy

PRIVACY POLICY — ROOTS DAILY

Effective Date: August 1, 2026

This Privacy Policy explains how Roots Daily ("we," "us," "our") collects, uses, and protects your personal information when you visit or make a purchase from rootsdaily.com (the "Site").

1. Information We Collect

Information you provide to us:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information (processed securely by our payment provider — we do not store full card numbers)
  • Order history and preferences
  • Any information you provide when contacting customer support

Information collected automatically:

  • IP address, browser type, device information
  • Pages visited, time spent on site, referring URLs
  • Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order, account, or customer service requests
  • Send marketing emails/SMS (only if you've opted in — you can unsubscribe anytime)
  • Improve our website, products, and customer experience
  • Detect and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share it only with:

  • Service providers who help us operate the business (e.g., Shopify for hosting and order processing, payment processors, shipping carriers, email/SMS platforms like Klaviyo)
  • Law enforcement or regulators, if required by law
  • A successor entity, in the event of a merger, acquisition, or sale of assets

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep items in your cart
  • Remember your preferences
  • Analyze site traffic (e.g., Google Analytics, Meta Pixel)
  • Show relevant ads on other platforms (e.g., Facebook/Instagram retargeting)

You can disable cookies in your browser settings, though some site features may not work properly as a result.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Opt out of the sale/sharing of personal information (we do not sell data)

To exercise any of these rights, contact us at privacy@tryrootsdaily.com.

For EU/UK residents (GDPR): You have additional rights under GDPR, including the right to data portability and to lodge a complaint with a supervisory authority.

For California residents (CCPA/CPRA): You have the right to know, delete, and opt out of the sale/sharing of your personal information, and to non-discrimination for exercising these rights.

7. Data Security

We use industry-standard security measures (including SSL encryption at checkout) to protect your information. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children's Privacy

Our Site is not intended for children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

Roots Daily
Email: privacy@tryrootsdaily.com
Website: tryrootsdaily.com